We collect only the information you choose to give us through our website forms and the limited technical information needed to operate the site. We do not sell personal information.
1. Scope of this policy
This policy applies to the public UmmahStar website and its contact and account-deletion request forms. The deletion form is for UmmahStar app accounts. Other UmmahStar products or services may have their own privacy notices that explain their specific data practices.
2. Information we receive
- Contact form: your name, email address, subject, message, and phone number if you choose to provide it.
- Account deletion requests: your email address and reason for deletion. We keep a request history for authorized administrators, including after deletion is complete, until the record is removed.
- Site preference: this website saves your light or dark theme choice in your browser’s local storage. That preference stays on your device and is not submitted through our forms.
- Technical information: like most websites, the systems that deliver and protect this site may process basic request information, such as the time of a visit and device or network details, for operation, security, and troubleshooting.
Please do not include passwords, payment card details, or other sensitive information in a website form.
3. How we use information
We use submitted information to:
- respond to questions and business inquiries;
- review and follow up on account deletion requests;
- operate, protect, and improve this website; and
- meet applicable legal obligations and resolve disputes.
4. Storage and sharing
Contact form submissions are stored in our website’s contact management system so our team can respond. For account deletion, your email address and reason are stored in the administrator request history so the request can be tracked. Confirmation links expire after 30 minutes. Access is limited to administrators who need the information to manage these requests. An administrator can remove a request history record. We may use service providers to host, maintain, and secure the website, and may disclose information when required by law or to protect rights and safety.
We do not sell personal information or share it with third parties for their own marketing.
5. Your choices and requests
You can ask us to access, correct, or delete personal information you have provided, subject to applicable law and any information we need to retain for legitimate operational or legal reasons. To make a request, email contact@ummahstar.com.
To request deletion of your UmmahStar app account, use our account deletion request form. We may need to verify that you control the account before processing the request.
6. Security and retention
We use reasonable measures designed to protect information against unauthorized access, loss, or misuse. No website or method of transmission can be guaranteed completely secure. We keep submissions for as long as needed to respond, manage our relationship with you, maintain appropriate records, and meet legal obligations, then delete or de-identify them when they are no longer needed.
7. Children’s privacy
If you believe a child has provided personal information to us through this website, please contact us so we can review the request and take appropriate steps.
8. Changes and contact
We may update this policy as our website or practices change. The date at the top of this page shows when it was last revised. For privacy questions, contact UmmahStar Solutions Limited at contact@ummahstar.com.